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Note model

The note model imports external notes (for example from a CRM or data warehouse) into FunnelStory’s notes system. Each row becomes or updates a note linked to one or more accounts, with optional author resolution by email.

Prerequisites

  • Accounts model — rows without matching accounts are skipped during refresh.

Field reference

Model key

PropertyTypeDescription
note_idstringStable external identifier for the note; required. Rows with an empty note_id are skipped.

Default properties

PropertyTypeDescription
account_idstringPrimary account id for the note (must exist in the accounts model).
titlestringNote title or subject.
contentstringBody text.
emailstringAuthor email; if it matches a workspace user, the note is attributed to that user.
timestamptimestampDisplay or event time for the note. If unset, created_at is used when present.

Optional properties

PropertyTypeDescription
created_attimestampCreation time in the source; used when timestamp is missing.
account_idsjsonJSON array of additional account_id strings to link the same note to multiple accounts.

Configure

  1. Configuration → Data models → Add model → Note.
  2. Choose a connection (Salesforce, HubSpot, warehouse, etc.).
  3. Map note_id, account_id, title, content, and time fields.
  4. Validate, save, refresh.
  5. Open linked accounts in the app and confirm notes appear with expected attribution.