Products model
The products model is your product catalog: discrete products or SKUs that can be tied to subscriptions and account metrics for multi-product reporting. Use it when a single account can buy multiple products and you need consistent product_id values across models.
Prerequisites
- Accounts model
- Optional but common: Subscriptions using the
productsJSON field; Account metrics when metrics are product-scoped
Field reference
Model key
| Property | Type | Description |
|---|---|---|
product_id | string | Stable product identifier across FunnelStory models. |
Default properties
| Property | Type | Description |
|---|---|---|
name | string | Display name. |
description | string | Optional longer description. |
Custom properties may be mapped for segmentation.
Configure
- Add model → Product.
- Query your source of truth for product definitions (warehouse table, CRM product object, etc.).
- Map
product_id,name, anddescription. - Save and refresh.
- In subscriptions, ensure
productsJSON references these ids consistently. For account metrics, mapproduct_idwhen metrics are per product—see Account metrics.