Skip to main content

Gainsight

The Gainsight connection uses your Gainsight tenant domain and access key to query Gainsight’s MDA/API from FunnelStory’s model layer (virtual tables over HTTP), similar to other analytical, query-shaped sources. After the connection is saved, you configure data models in the model builder—Gainsight uses GS block queries.

What FunnelStory uses it for​

  • Data models — Gainsight objects (timeline, company, and others) are exposed through models you define; map fields and align identifiers with CRM keys where your workspace needs a single account view.

Before you connect​

  • Obtain a Gainsight access_key with API access to the objects you need.
  • Know your Gainsight domain (API host / tenant identifier as provided by Gainsight—often the subdomain portion used in API URLs).

Add the connection in FunnelStory​

  1. Open Configuration → Connections → Add connection, then choose Gainsight.

  2. Complete the fields in the connection form:

Gainsight connection form

FieldDescription
Connection nameDisplay name.
domainGainsight API domain / tenant host fragment.
access_keyGainsight API access key.
  1. Click Validate, then Add Connection.

After you connect​

In the model builder, add or edit models that use this connection: configure GS blocks (endpoint and body), map columns to FunnelStory properties, and refresh on schedule. See Writing queries for Gainsight block format.