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Slack

The Slack connection authorizes FunnelStory to read channel messages and threads (within the Slack scopes granted) so content can appear in conversation-style features on accounts. Slack can also be used as a notification channel.

What FunnelStory uses it for​

  • Messages and threads — Indexed Slack content is tied to accounts per the product’s built-in behavior.
  • Notifications — Workspace features that post notifications to Slack.

Before you connect​

  • A Slack workspace admin must install or approve the FunnelStory Slack app.
  • FunnelStory uses OAuth.

Add the connection in FunnelStory​

  1. Open Configuration → Connections → Add connection, then choose Slack.

  2. Complete the fields in the connection form:

Slack connection configuration before OAuth

FieldDescription
Connection nameDisplay name.
  1. Continue to Connect with Slack / Authorize, then approve the Slack app permissions in the browser flow (scopes your workspace requests).

Slack OAuth — approve app

Slack OAuth — success or workspace selection

After you connect​

Once you’ve added the Slack data connection, a Conversation Model will be automatically created for you.